Returns & Exchanges

At Famous Brands Outlet NY, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer support team with your order number and the details of the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all brand tags and labels are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across the New York area or nationwide.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.